So Your Legacy Intuity Audix Voicemail System Has Died. What Now?

Has your Intuity Audix system failed? You may need to upgrade your whole communications system. Hasn’t failed yet? You may need to upgrade your system anyway. But then again, maybe not… The End of Legacy Intuity Audix Over a decade ago, Avaya announced the end of sale (and subsequent end of support life) for legacy Intuity Audix voicemail and messaging …

Avaya Definity G3 Support for Today, and for the Future

Your Avaya Definity G3 Needs Support Let’s face it: the Definity Generic 3 voice & digital communications digital switching system is successful, but old. Originally introduced by AT&T, this efficient software platform has been helping businesses since 1985 – over thirty years. For communications technology, that’s ancient. But if you’ve made it this far…why change now? You shouldn’t necessarily have …

How to Avoid the High Cost of Upgrading Your Nortel CS1000 System

Pressure to Upgrade Your Nortel CS1000 System Upgrade? Don’t upgrade? The Nortel CS1000 end of support announcement leaves customers in a jam…right? Upgrading a phone system is incredibly costly. And Avaya, owner of Nortel and its longtime workhorse phone system, the Nortel CS1000 system, has declared its intention to stop supporting this product. And with no support, what option does …

Powerful and Convenient – is Microsoft Office 365 Right For Your Business?

Most business owners would agree that Microsoft Office is great—but you’re not always in an office, are you? Your email works, and your employees succeed with Word and Excel. Your PowerPoint presentations get the job done. But nothing happens when your team isn’t at their desks in some office somewhere, right? Your business software doesn’t need to stay limited to …

Legacy Avaya Systems: Maintenance & Support for Continued Success

When Avaya decided to sunset customer support for legacy systems, many businesses capitulated. They spent huge amounts of money to upgrade to a new system…just because Avaya stopped training their support staff. But you don’t need to spend that kind of money if your business isn’t ready. Just because a manufacturer has decided to stop supporting your phone system doesn’t …

Avoid the Upgrade Costs – Invest in PBX Maintenance and Support

Despite advancements in email and smartphone technology, your private branch exchange (PBX) phone system is still the backbone of your business. But too many businesses don’t take care of their phones. PBX maintenance isn’t a luxury, it’s a necessity. A good private branch exchange phone system can make or break a business. Businesses of all sizes need a reliable way …

Legacy Avaya Service – Save Money and Keep Your Existing Phones

For many businesses, phones are the lifeline. Without consistent phone system functionality, they’d go under in a very, very short time So when Avaya sunsets their support of a legacy product, they give businesses two choices: upgrade or die. Every phone system needs maintenance and support from time to time. Avaya will no longer provide that maintenance and support. But …

Legacy Nortel Maintenance – You Don’t Need to Switch!

Global communication company Avaya purchased Nortel in 2009. It didn’t take long afterwards for little changes to start. After all, that’s almost always what happens when a company buys another company. But that meant Nortel customers fell into uncertainty over the future of their telecommunications. One little change that crept in was the sunsetting of support for legacy Nortel products. …

Is A Hosted Phone System Right for Enterprise Customers

In its early years, hosted VoIP was associated with small businesses of 10 users or less and often also associated with poor quality of service (QoS). Hosted VoIP has drastically advanced over the years and become a proven technology, with adoption increasing quickly and steadily. In fact, Infonetics Research predicts the number of seats for hosted business VoIP and unified …

Chromebooks for Education

We have recently seen rapid adoption of Chromebooks by the IT departments and Technology teachers at many of our K-12 school districts and private schools. Chromebooks were made to lower your total cost of ownership. Devices start at $149 and when coupled with Morgan Birgé and Associates IT service or an IT maintenance plan the support is taken care of. …