Microcall is one of the most widely used and recognized call accounting solutions on the market. Microcall captures data from any voice platform and provides active dashboards and meaningful reports that help businesses effectively manage voice operations, provide allocation of costs, detect potential toll fraud / emergency 911 alerts, increase employee productivity and ultimately reduce expenses. After over a decade of working with Microcall with great results, it has become the only call accounting solution that we offer to our customers. In addition to providing a reliable and innovative product for all of our customer’s call accounting needs Microcall also provides our customers with access to their world class support team. The Microcall Support Service team is with Microcall customers every step of the way offering industry experience and assistance, including; consulting services, remote software installation, implementation assistance, training, system audits, and on-going support services, all free of charge.
Your Microcall call accounting systems help your business build an efficient and productive work environment. Your business can’t afford downtime on your Microcall systems. At Morgan Birgé we understand what you need. Keeping your Microcall solutions up and running so you can focus on your core business is at the heart of everything we do. As a Microcall Partner Morgan Birgé offers scalable, custom-tailored solutions to each customer through time and material service requests or Microcall maintenance plans. We employ only the highest level of certified technicians and support personnel along with a nationwide network of subcontractors to service on a national scale throughout the continental United States. Morgan Birgé’s customer service focused support can provide your business with peace of mind for all your Microcall needs.